Government Services Team

Outstanding customer service is a core Starkey strength. Our Government Services team is here to provide product training, resources and support for all your needs.

Government Services Leadership

Sara Burdak headshot

Sara Burdak, Au.D.

Chief Audiology Officer and Executive Vice President of Product Strategy
Sara_Burdak@starkey.com
(866) 418-6928 x2971
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Jared Schnackenberg

Jared Schnackenberg, M.A.

Vice President of Government Services
Jared_Schnackenberg@starkey.com
(866) 418-6928 x3635
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Ellie Cheney

Ellie Cheney

Supervisor of Government Operation and Contracts
Ellie_Cheney@starkey.com
(866) 418-6928 x6224
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Kim Hicks Headshot

Kim Hicks

Manager of Government Customer Service
Kim_Hicks@starkey.com
(866) 418-6928 x8804
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Education and Training & Operations

Andrea Hannan Dawkes

Andrea Hannan Dawkes

Senior Education and Training Audiologist, Government Services Training Lead
Andrea_HannanDawkes@starkey.com
(952) 941-6401 x2401
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Lisa Carroll

Lisa Carroll

Government Services Operations Specialist
Lisa_Carroll@starkey.com
(866) 418-6928 x2306
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Samantha Patterson

Samantha Patterson

Government Services Contract Specialist
Samantha_Patterson@starkey.com
(952) 941-6401 x2641
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Government Services Field Audiologists

Lauren Fong Headshot

Lauren Fong, Au.D.

Government Services Field Audiologist
Lauren_Fong@starkey.com
(866) 418-6928 x2506
(215) 873-1989

North East
Territory: MI, NY, VT, NH, ME, MA, RI, CT, NJ, AE, EU
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Emily Densmore Headshot

Emily Densmore, Au.D.

Government Services Field Audiologist
Emily_Densmore@starkey.com
(866) 418-6928 x3632
(602) 686-6020

West
Territory: WA, OR ,CA, NV, AZ, AK, HI, Japan, Guam, South Korea
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Brandon Rawlings, Au.D.

Brandon Rawlings, Au.D.

Government Services Field Audiologist
Brandon_Rawlings@starkey.com
(866) 418-6928 x2732
(801) 699-9226

Mountain
Territory: ID, UT, MT, WY, CO, NM, ND, SD, NE, KS, OK, TX
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Christa Coore-Powell headshot

Christa Coore-Powell, Au.D.

Government Services Field Audiologist
Christa_CoorePowell@starkey.com
(952) 941-6401 x2338
(954) 770-3442

Mid-Atlantic
Territory: PA, DE, MD, DC, WV, VA, NC, SC, GA
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Lamar Borden Headshot

Lamar Borden, Au.D.

Government Services Field Audiologist
Lamar_Borden@starkey.com
(866) 418-6928 x6122
(813) 892-5855

South East
Territory: AR, LA, MS, AL, FL, PR
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Carol Hession

Carol M. Hession, Ph.D.

Government Services Field Audiologist
Carol_Hession@starkey.com
(866) 418-6928 x8970
(317) 847-8245

North Central
Territory: MN, IA, MO, WI, IL, IN, OH, KY, TN
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Government Services Support Audiologists

Jennifer Baumann, Au.D.

Jennifer Baumann, Au.D.

Government Services Support Audiologist
Jennifer_Baumann@starkey.com
(866) 418-6928 x2770
(774) 578-7283

North East
Territory: MI, ME, NH, MA, VT, CT, RI, NJ, NY, AE, Europe
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Sara Meshulam, Au.D.

Sara Meshulam, Au.D.

Government Services Support Audiologist
Sara_Meshulam@starkey.com
(866) 418-6928 x2571
(317) 430-0984

West
Territory: WA, OR, CA, NV, AZ, AK, HI, Japan, Guam, South Korea
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Lauren Hampton Headshot

Lauren Hampton, Au D.

Government Services Support Audiologist
Lauren_Hampton@starkey.com
(866) 418-6928 x2517
(516) 557-8709

Mountain
Territory: ID, UT, MT, WY, CO, NM, ND, SD, NE, KS, OK, TX
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Natalie Hein, Au.D.

Natalie Hein, Au.D.

Government Services Support Audiologist
Natalie_Hein@starkey.com
(866) 418-6928 x2595
(301) 524-7422

Mid-Atlantic
Territory: PA, DE, MD, DC, WV, VA, NC, SC, GA
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Jennifer Larmann, Au.D.

Jennifer Larmann, Au.D.

Government Services Support Audiologist
Jennifer_Larmann@starkey.com
(866) 418-6928 x2460
(304) 257-7400

South East
Territory: AR, LA, MS, AL, FL, PR
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Carrie Boss, Au.D.

Government Services Support Audiologist
Carrie_Boss@starkey.com
(866) 418-6928 x3402
(412) 526-6554

North Central
Territory: MN, IA, MO, WI, IL, IN, OH, KY, TN
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Government Services Customer Relations

Tracy Paguyo

Tracy Paguyo

Government Services Customer Relations Representative
Tracy_Paguyo@Starkey.com
(866) 418-6928 x6135
Mark Cavanor

Mark Cavanor

Government Services Customer Relations Representative
Mark_Cavanor@starkey.com
(866) 418-6928 x2481
Margaret Bjurstrom

Margaret Bjurstrom

Government Services Credit Administrator
Margaret_Bjurstrom@starkey.com
(866) 418-6928 x4317
Lynn Marie Spooner

Lynn Marie Spooner

Government Services Order Response Consultant
Lynn_Spooner@starkey.com
(866) 418-6928 x2651
Jackie Miles

Jackie Miles

Government Services Order Response Consultant
Jackie_Miles@starkey.com
(866) 418-6928 x2332
Sue Farley

Sue Farley

Government Services Credit Administrator
Sue_Farley@starkey.com
(866) 418-6928 x2375

Brendan McNeill

Government Services Customer Relations Representative
Brendan_Mcneill@starkey.com
(866) 418-6928